Integrated facilities management (IFM) continues to represent the fastest-growing segment of the European facility management (FM) industry according to a new report by Frost & Sullivan.
The industry is continuing to move toward service integration and sophisticated advisory services focussed on business productivity. With European clients increasingly demanding added value and innovative solutions including workplace management, sustainability, data analytics and energy management, the industry will see a further consolidation as firms add to their service capabilities, providing more integrated offerings.
To remain competitive in such a rapidly changing marketplace, IFM companies will need to embrace the following core competencies:
- Cloud-hosted analytics to drive remote management for technical services and preventative maintenance.
- New business models such as anything-as-a-Service (XaaS) models to utilise technology to shift from CAPEX to OPEX.
- Social and demographics changes such as technology, labour force and workforce change management to increase value creation.
- Industry Mega Trends including the industrial internet of things, artificial intelligence, augmented reality and intelligent robots to transform IFM services across Europe in terms of service delivery options and customer behaviour.
More information about the report, including an interesting Infographic, can be found here – European Integrated Facility Management Market, Forecast to 2022.