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Browsing the " Case Studies "

Customer Service Case Study: Using Digital Technology To Enhance Field Service Excellence

Customer Service Case Study: Using Digital Technology To Enhance Field Service Excellence

In Part 3 of our case study series, we focus on how technology has enabled Arpal Group to improve, track and measure site service performance, with particular emphasis on the use of Radio Frequency Identification technology (RFID). Leveraging the full ...

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Operations Case Study: Managing Multi-Site Roll Out Programmes Efficiently

Operations Case Study: Managing Multi-Site Roll Out Programmes Efficiently

In the second post in our case study series highlighting company innovations and core competencies, we focus on the effective management of the multi-site roll out process. First impressions count when working with a new customer; it is important that ...

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SafeLink™ Case Study: Safety Secured for Hazardous Chemicals

SafeLink™ Case Study: Safety Secured for Hazardous Chemicals

Welcome to the first in a new series of case studies covering systems innovation, core competencies and operational capabilities within Arpal Group. In this post, we profile the RP Adam Ltd SafeLink™ system now incorporated into Duotek, dosing automatic dish and ...

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