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Monthly Archives: October 2017

Customer Service Case Study: Using Digital Technology To Enhance Field Service Excellence

Customer Service Case Study: Using Digital Technology To Enhance Field Service Excellence

In Part 3 of our case study series, we focus on how technology has enabled Arpal Group to improve, track and measure site service performance, with particular emphasis on the use of Radio Frequency Identification technology (RFID). Leveraging the full ...

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National Standard for Food Hygiene Comes Into Force

National Standard for Food Hygiene Comes Into Force

The British Hospitality Association (BHA) is reporting a new scheme to ensure that local regulation of food hygiene is consistent at a national level. From the 1st of October, new Primary Authority legislation has come into force enabling food businesses ...

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